At Maats Online Exam Platform, we understand that circumstances may arise where you need to cancel your exam registration or request a refund. Please review our cancellation and refund policy outlined below:

1. Cancellation Policy: a. Exam Registrations: If you wish to cancel your exam registration, you must notify Maats Online Exam Platform at least [insert number of days] days prior to the scheduled exam date. b. Competition Registrations: For competitions, cancellation requests must be submitted at least [insert number of days] days prior to the competition start date. c. Cancellation requests must be sent via email to [insert contact email] and include your name, exam/competition details, and reason for cancellation.

2. Refund Policy: a. Exam Registrations: Refunds for exam registrations will be provided as follows:

• Full refund: If cancellation request is received within the specified cancellation period.
• No refund: If cancellation request is received after the specified cancellation period or if you fail to appear for the exam without prior notice. b. Competition Registrations: Refunds for competition registrations will be provided as follows:
• Full refund: If cancellation request is received within the specified cancellation period.
• Partial refund: If cancellation request is received after the specified cancellation period but before the competition start date, a partial refund may be issued, subject to administrative fees.
• No refund: If cancellation request is received after the competition start date or if you fail to participate without prior notice. c. Refunds will be processed within [insert number of days] business days of receiving the cancellation request. d. Refunds will be issued to the original payment method used during registration.

3. Exceptional Circumstances: a. In cases of medical emergencies or other exceptional circumstances preventing you from attending the exam or competition, Maats Online Exam Platform may consider refund requests on a case-by-case basis. b. Supporting documentation may be required to substantiate the reason for cancellation.

4. Non-Refundable Fees: a. Administrative fees or processing fees associated with exam or competition registrations are non-refundable. b. Any additional services or products purchased in conjunction with the exam or competition registration are also non-refundable.

5. Modifications: Maats Online Exam Platform reserves the right to modify or amend this cancellation and refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

6. Contact Information: If you have any questions or concerns regarding our cancellation and refund policy, please contact us at contact@maats.in

By registering for exams or competitions with Maats Online Exam Platform, you acknowledge that you have read, understood, and agree to abide by this cancellation and refund policy.