Privacy Policy

1. Introduction

MAATS ("Mental Arithmetic & Abacus Training System"), operated through the website maats.in and its associated platforms, is committed to protecting the privacy of our users, including students, parents, franchise owners, and educators. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

2.1 Personal Information

• Full name (student, parent, or guardian)
• Email address
• Phone number
• Date of birth (for age-based category assignment)
• Mailing address (for certificate delivery)
• Profile photo (optional)

2.2 Academic Information

• Category selection (A, B, C, or D)
• Subcategory assignment based on age
• Competition participation history
• Exam scores and rankings
• Practice kit usage and performance analytics

2.3 Payment Information

• Transaction history for competition registrations and practice kits
• Payment method details are processed securely through Razorpay and are not stored on our servers

2.4 Technical Information

• IP address and browser type
• Device information
• Cookies and session data
• Access logs and usage patterns

3. How We Use Your Information

• To create and manage user accounts
• To assign students to appropriate age-based categories
• To facilitate competition registrations and exam attempts
• To calculate scores, generate rankings, and issue certificates
• To process payments for competitions and practice kits
• To send notifications about upcoming competitions, results, and platform updates
• To provide franchise owners with student performance reports
• To improve our platform and services through analytics
• To communicate important system-related messages
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share data in the following circumstances:

• Franchise Partners: Student performance data is shared with the associated franchise for educational management purposes.
• Payment Processors: Transaction data is shared with Razorpay for processing payments securely.
• Public Rankings: Student names and scores may be displayed on public leaderboards for competitions where consent was given at registration.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.

5. Children's Privacy

Our platform serves students aged 4 to 14 years. We take children's privacy seriously and comply with applicable child protection regulations.

• Accounts for minors must be created by a parent, guardian, or authorized franchise
• We collect only the minimum information necessary for platform functionality
• Parents/guardians can request access to, modification, or deletion of their child's data at any time
• We do not display full names of minors publicly without parental consent

6. Data Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using SSL/TLS protocols
• Passwords are hashed using bcrypt encryption
• JWT-based authentication with token expiration
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure cloud infrastructure with regular backups

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. Competition results and rankings are retained indefinitely for historical reference. You may request deletion of your account and associated data by contacting us at support@maats.in.

8. Your Rights

You have the right to:

• Access your personal data stored on our platform
• Correct inaccurate or incomplete information
• Request deletion of your account and personal data
• Withdraw consent for optional data processing
• Export your data in a portable format
• Opt out of non-essential communications

9. Cookies

We use essential cookies to maintain your login session and preferences. We do not use advertising or tracking cookies. By using our platform, you consent to the use of essential cookies necessary for platform functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our platform. Continued use of our services after changes constitute acceptance of the updated policy.